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Car Delivery & Return Policy

At Hipomarket, we’re committed to providing a smooth and reliable car buying experience — from online order to your driveway.

Delivery

• Standard delivery time: 1–2 weeks from the date of purchase.

• We’ll keep you informed at every step, including confirmation, shipment, and delivery scheduling.

• Delivery times may vary based on location and vehicle availability.

Return & Refund Policy

Your satisfaction matters to us. That’s why we offer a 15-day money-back guarantee from the date your vehicle is delivered.

You are eligible for a return or refund if:

• The car arrives with a malfunction or engine issue not described at the time of purchase.

• There are significant appearance defects (such as dents, paint damage, or interior issues) not mentioned or shown in the product listing.

To initiate a return, please contact our support team within 15 days of delivery with your order number, photos, and a brief description of the issue. Our team will arrange inspection and pickup if applicable.

Important Notes

• Vehicles must be returned in the same condition as received, without additional mileage or damage.

• Refunds are processed after inspection and may take 3–7 business days to appear in your account.

• Custom orders or modified vehicles may not qualify for returns unless there’s a verified fault.