- Delar: 1-del
- Material: Lud
- Importerad
Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.
If it is a split package order, it will start from the time of the final package delivery date and time.
- Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
- Please allow Hipomarket 5 - 7 business days from the day we receive the returned package to process.
- Hipomarket will email you after return has been processed to confirm what has been done.
Processing time is 5 - 7 business days after we receive the return.
To help expedite the processing of returns, please follow these instructions:
- Return auth number must be included with the return. (This can be found under Orders -> Return on the site).
- All items returned must be new, unworn, and in original clear garment bag with SKU sticker and tags.
- Send return back within 7 business days of this submission to:
Returns Department
17300 Railroad Street, Unit D
City of Industry, CA 91748
4. Please note, the return may be subject to a 20% restocking fee or declined if the above criteria are not met.
Once a return is processed, Hipomarket will reach out via email to confirm.